To keep your diffuser clean and ensure the best mixture of Hydur Fragrances it is recommended that you perform a cleaning cycle on your diffuser at least once a month, if you use your diffuser daily or in case any of these situation happens:

• Switch or change to another Scenting Oil
• Atomization volume becomes weak or there is no mist or less mist than usual

To do a cleaning cycle on your diffuser, follow these steps:
Step 1: Turn the device off and unplug prior to cleaning.
Step 2: Gently wipe the plate using a cotton swab dipped in rubbing/isopropyl alcohol.
Step 3: Fill a clean bottle with isopropyl alcohol.
Step 4: Install the bottle filled with rubbing alcohol to the diffuser and turn it on. Let it diffuse for 5-20 minutes or until the essential oil scent wears off.
Step 5: Replace the bottle of rubbing/isopropyl alcohol with your scenting oil.

Note: If scenting oil begins to build up on the lid, gently wipe it off using water or alcohol. Do not use aerosol sprays, solvents, or abrasives to clean the plastic or metal housing.

To clean and reuse your bottles, follow these steps:
Step 1: Prepare a large tub and have a bath towel you can lay on your counter to soak up the water.
Step 2: Unscrew the cap from the diffuser.
Step 3: Soak the bottle in a tub of warm, soapy water for 10-15 minutes.
Step 4: Put them in a new tub of warm water combined with a 1/2 cap of non-toxic cleaner and let it soak for 5-10 minutes.
Step 5: Soak the bottle, rinse one last time and let it air dry on a towel until they are completely dry.

• Unplug the diffuser immediately and discontinue use in the event of smoke or a burning smell
• Do not wrap the adaptor with cloth, paper, or anything that may result to avoid abrasions, cuts, fraying, crimping, and kinking
• Do not disassemble or attempt to self-repair the diffuser, this will void the warranty. Any damage caused by the user does not qualify for replacement by Hydur Fragrances
• Disconnect the diffuser from power adaptor before refilling, cleaning or moving the diffuser
• Clean the sensor with a rubbing alcohol-soaked cotton swab
• Do not use metal objects to clean the sensor; use only a cotton swab or cloth dipped in isopropyl alcohol or a neutral detergent
• Make sure to clean the unit before switching to different scenting oils
• Use only essential oils or Hydur scenting oils. Artificial, synthetic, or impure oils and fragrances can damage the diffuser.
• Avoid placing the diffuser in direct sunlight, close to a refrigerator or fan, or in a hot environment
• When not in use, clean the diffuser and store dry at 0°C—50°C, 5%-95% humidity.

USB cable may not be properly plugged in or your diffuser ran out of battery

• Check if the power is on or off and/or your diffuser is charged.
• Check if there is essential oil inside the bottle.

Your atomizer head might be blocked.

• Check if there is any scenting oil build up on the plate. In case there is a buildup, follow the cleaning instructions.

Your diffuser head is either displaced or the the diffuser is tilted.

• Check that the diffuser head is screwed properly to the bottle.
• Make sure that the diffuser is set on a hard, flat surface.
• Keep the diffuser constantly vertical do not tilt or keep the diffuser horizontal.

No. The Midi Tower diffuser does not use water. It atomize the scenting oils using a series of tubes, dispersing the oils in their purest form.

We recommend any of our Hydur Scenting Oils. Other blends and oils may contain fragrances, base oils or synthetics that could result in malfunction. Hydur Scenting Oils are carefully blended and curated for Hydur Diffusers.

If the diffuser is off, the white light indicator flashes repeatedly to indicate charging and will become solid white once its fully charged.

If you find the mist/intensity is too strong or weak, adjust the diffuser intensity to either a higher or lower setting to suit your preference.

The Midi Tower has 6 scent intensity settings:

Average scenting oil consumption ranges from 0.60 ml – 3 ml per hour

The Midi Tower will cover up to 10 square meters.

The Midi Tower includes:

• (1) Midi Tower Diffuser
• (1) 80ml Scent Bottle
• (1) Hydur Eco Pouch
• (1) USB Cable
• (1) Bottle Cap

Yes. It is recommended that you perform a cleaning cycle at least once a month.

A 80ml bottle can last approximately 12 days, depending on the intensity settings and diffusing times.